Introducing your customer support portal, to keep things simple, this will be a hospital patient portal.
What is a patient portal?
Patient portals are simply customer portals that also offer patients access to personal health information and services. Modern portals have additional functionality and allow for information exchange.
Users can view appointments, get hospital updates, view health information, etc. To ensure a better customer experience, there will be pages for FAQs and articles from the Knowledge Base. Patients will also have access to updates in the form of blog posts and announcements.
What are we using?
We’re using one that showcases the following content from the CMS:
- Personalised information and content such as - Personal medical info, appointments, messages
- Recent hospital announcements
- Broadcast alert - A covid update which will be selected from the collection of announcements
This content will be built as collections and pages in Butter and pulled to our Nuxt.js site using Butter’s API. So let’s get on with it.